Your Questions, Answered
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We connect Brisbane families with highly experienced nannies and household professionals, tailored to your needs. Whether you require full-time, part-time, or temporary support, we ensure every placement is seamless. We also assist with light household management related to childcare.
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All candidates go through a thorough screening process before being introduced to families.
Our vetting includes:
• In-depth interviews
• Reference checks
• Blue Card verification
• First Aid and CPR certification
• Identification and working rights verification
• Review of childcare experience and qualificationsThis process ensures families meet only trusted, experienced candidates.
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Nounou Recruit focuses on quality, professionalism, and thoughtful matching. We work with experienced career nannies who are carefully screened through a thorough vetting process, giving families confidence in the person caring for their children.
Our difference lies in the expertise behind the agency. With over 25 years of experience in child development and international nannying, including work with high profile families in New York, Los Angeles, London, Paris and Australia, our founder understands both the professional standards families expect and the nurturing care children need.
Rather than simply filling roles, we focus on creating long-term, successful matches between families and nannies — ensuring the right fit for your home, your values, and your children.
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Absolutely. We specialise in placing highly skilled, experienced nannies who understand the unique expectations, discretion, and professionalism required when working with high-net-worth families. Our candidates are carefully selected for their ability to seamlessly integrate into private households and deliver exceptional, tailored care.
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Yes. We have nannies with specialised training and experience caring for children with a range of needs. During your consultation, we’ll ensure your child’s specific requirements are fully understood and matched with the right professional.
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Placement timelines vary depending on the role and requirements. In most cases, families are introduced to suitable candidates within 1–4 weeks.
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Yes. Eligible permanent placements are supported by our 8-Week Replacement Guarantee, providing additional peace of mind when welcoming a new nanny into your home.
If the placement ends within the guarantee period for an eligible reason, Nounou Recruit will work with you to conduct a replacement search, subject to the terms, conditions and exclusions contained in our Client Agreement.
Where appropriate, we also recommend arranging a paid trial with your preferred candidate before confirming a permanent placement.
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Yes. Many nannies can help with meal preparation, laundry, and tidying play areas, tailored to your household needs. Specific responsibilities can be discussed during your consultation.
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We can match families with nannies who speak specific languages, depending on availability, to support your household preferences.
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We encourage families to contact us as soon as possible if concerns arise following a placement. Where appropriate, Nounou Recruit will provide guidance and support to help both parties navigate the situation and work towards a positive resolution.
If the placement ends and the circumstances meet the eligibility requirements of our 8-Week Replacement Guarantee, we will commence a replacement search in accordance with our Client Agreement.
While we cannot guarantee the immediate availability of a replacement candidate, we will manage the process with care, professionalism and consideration for your family's needs.
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Rates vary according to experience, qualifications, responsibilities and the requirements of the role. Experienced career nannies typically command higher hourly rates, and we will guide families on an appropriate market rate during the recruitment process.
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Yes! We can guide families through the practical aspects of employing a nanny, including employment expectations, contracts and payroll considerations. We can also connect families with specialist payroll support where required.
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A nanny typically provides regular, ongoing childcare and may assist with routines such as school runs, meal preparation, and child-related household tasks. Babysitters are usually engaged for occasional or short-term care, such as evenings or events.
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Nounou Recruit charges a one-off placement fee for successful nanny placements. The exact fee varies depending on the type of placement required.
Nanny hourly rates are agreed directly between the family and the nanny, typically based on experience, qualifications, and responsibilities.
Please contact us for a detailed overview of current placement fees.